Firefighter communication: Keep texting in context
The potential problem with texting as a substitute for other forms of communication is that it is extremely low context
You need to communicate with someone right away. How will you do it? If you are like most people today, your first impulse will be to pick up your phone and send a text message.
Younger people are particularly likely to choose texting as a preferred communication method. For them, email is just too much trouble, and actually talking to someone on the phone? Forget about it.
Texting has much to recommend it. As a communication medium it is fast, easy, and can be done from almost anywhere. Unlike phone conversations, there are few privacy issues with those around you.
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